American West provided the documentation with the expectation of a manual with the end user in mind. The manual was necessary for everyone in the company knows the guidelines for accounts receivable. The company requested that all the text remain the same. This document was created using Microsoft Word in a custom made template.
I used a picture from their website to create this cover page design.
Headings were used for a heiarchy within the docmentation. This provides a updated table of contents and a way to quickly access sections through the PDF.
The font styles were kept with sans-serif for headings and serif for body text.